EngageSPARK

Grandville, US


EngageSPARK makes it easy for anyone (even non-IT people) to build Voice IVR and 2-Way SMS campaigns to engage their staff and beneficiaries in any country - in just minutes. EngageSPARK fully integrate telco connectivity into their platform. Virtual numbers can be purchased instantly in 90+ countries, and our Android Relay App covers the rest. It also do Airtime Topups in 130+ countries. The platform has been used in 90+ countries and it enable any size NGO anywhere to be more effective in their work.


Mobile Communication Gateway
Mobile Communication Gateway Method
Local long / short number (on android devices): 
Virtual number / web-based aggregator: 
Shared code: 
Custom Message Routing: 
Unlimited
Form Building Methods
Browser-based Form Builder: 
Drag & Drop form builder: 
Offline form building (XLS upload): 
Question Types Supported
Multiple Choice: 
Numeric: 
Open Ended: 
SMS and Call Services
Bulk SMS
Bulk SMS: 
Message templates: 
Scheduled SMS and Call
Specific time: 
Recurring: 
Relative timing: 
Automated Services
Subscription service: 
Automatic replies: 
Surveys / Polls
Surveys/polls: 
Triggerable by respondents: 
Additional Inputs / Outputs
Voice messages & IVR: 
Message personalisation: 
Voicemail: 
Missed calls input: 
Airtime transfer: 
Call: 
Upload Audio: 
Record Audio: 
Text to Speech: 
URL or audio library: 
Contact management
Multiple group membership: 
Custom contact variables: 
Automatic contact editing: 
Automatic contact group updates: 
Multiple Surveys Linking and Interactivity
Built in respondents case data management capability: 
External Data Collection Integration
Built in integration with digital data collection tools: 
SMS integration with other softwares using API: 
Possible IVR data collection (either built in or using API): 
Data Processing & Analysis
Automatic poll response aggregation: 
Online dashboard for analysis overview: 
Customised & automated report: 
Cloud-based data storage & analysis interface: 
User's own server data storage: 
Language Support
Support multiple languages display for single form: 
Support the display of non-latin fonts: 
Pricing Plans: 

No contract, no plan, no minimum fees.

Charge per minute or per SMS rate depend on pricing from developer in each country.

 Please inquire developer directly for the rates or check in their website.

Best Features: 
  • Simple and user-friendly interface
  • No Contracts, No Plans, No Minimum Fees
  • Store custom information on each Contact, such as gender, age, city, and loan amount
  • Full built-in telco integration for all 200+ countries, including instant purchase & provisioning of virtual numbers in 90+ countries
Limitations: 
  • Pdf-version report is not available
  • Flow/tree feature to create survey logis is non-existent
Geographic Focus & Restrictions: 
Support 200+ countries
Sectoral Focus: 
No sectoral focus
Application Users: 
  • ADB (Asian Development Bank)
  • Mercy Corps
  • UN WFP
Customer Service: 

Complimentary:

  • No extra fees for premium support; all support is complimentary.
  • In-application support integration to help users when they need it
  • Live Chat, Phone, Skype, Email support
Awards & Accolades: 
  • Forbes Magazine: "Leading Startup"
  • GSBI Accelerator
  • Mulago Rainer Arnhold Fellows Program

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